FIRST CLASS – COUPONS*

If you purchase an online coupon deal (eg. Groupon, Social Shopper, TeamBuy etc.), please follow the steps below to redeem your voucher.  Can NOT be combined with any other special offers*

1. Set Up An Account ONLINE

  • Please do NOT uncheck the Opt-In for Emails box
  • No spam emails will be sent. You will receive auto emails for class reminder and waitlist confirmation.  Email is the only way you will find out if you are added to a class from the waitlist. If you are absent from a class due to you manually unchecked the Opt-In for Email box, late cancellation policy applies.

2. Validate Your Coupon

  • Email info@urbanfitnessclub.com to redeem your coupon voucher. Please do NOT call us to redeem a voucher. We need to see the voucher in the Email to validate.
  • In the Email, please include a copy of the coupon voucher in PDF or picture file, clearly showing the coupon dealer’s namethe coupon type (10 class/monthly pass), and the voucher #; as well as your full name and phone number
  • Please allow 24 hours for us to process your voucher
  • We will add the class pass to your account; and Email you back to confirm your voucher’s activation
  • We do not recommend drop-in at the studio before you receive an Email confirmation, as the class maybe fully booked

3. Register For A Class

  • Once you receive our Email confirmation, you can start booking classes online by logging in the account you created in step 1. Your pass is activated from the attendance of your first class.
  • Online registration is required for all classes. Registration period is two weeks for Group Classes and 7 days for Specialty Classes.
  • Please use telephone/Email registration as your last resource and allowed at least 24 hours to process
  • Late cancellation policy applies (3 hours for Group Classes and 6 hours for Pole Dance/TRX) for absence or late cancel.  Please refer to our Cancellation Policy

4. First Class

  • For your first class, please arrive 10-15 minutes before the class to check in with the front desk, sign a waiver and pay applicable taxes (5% GST on the coupon voucher value)
  • Take your first class and have fun!

 *All coupon deals are for NEW member only and limited to ONE coupon per person.  Please do NOT purchase multiple coupon deals if you already purchased a coupon deal or a regular pass.  Please contact the coupon deal site for a refund or credit if you purchase an additional coupon.  If you only attend one drop-in class, you are still eligible to purchase one coupon deal in the future.  If you already purchased a coupon deal and still try to claim the first FREE class without disclosing your coupon voucher, Urban Fitness Club reserves the right to deduct a class from your coupon pass when you redeem.

 

FIRST CLASS – FACEBOOK FAN**

LIKE us on Facebook to take the first class for FREE. Can NOT be combined with any coupon deals

  1. LIKE Urban Fitness Club on Facebook
  2. Set up an account ONLINE
  3. Email at info@urbanfitnessclub.com to reserve your first FREE class. Please make sure an account has been created (Step 1) before you call or Email.  Please include your full namephone number, and mention that you liked us on Facebook in your Email
  4. We will phone or Email you back to confirm your class registration
  5. Please come to the studio 10-15 minute before the class to check in with the front desk and sign a waiver
  6. Take your first class and have fun!

** First FREE class is for NEW member only.  If you purchased a coupon deal, you are not considered as a new member and cannot claim the first FREE class.  Urban Fitness Club reserves the right to deduct a class from your coupon pass if you try to claim both first FREE class and a coupon voucher.

 

FIRST CLASS – REGULAR PASS

1. Set Up An Account ONLINE

  • Please do NOT uncheck the Opt-In for Emails box
  • No spam emails will be sent. You will receive auto emails for class reminder and when you are added from waitlist to a class

 2. Go To Class Schedule

  • Click on “Register Now” button besides a class name
  • Follow the payment steps and purchase a class pass of your choice
  • Group Class Pass: Bootcamp, Kickboxing, Zumba, Yoga
  • Pole Dance Pass: Pole Dance class only
  • TRX Pass: TRX class only
  • Event Pass: special event only