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  • Online registration is required for all classes
  • Arrive 10 minutes early and check-in with your trainer every class
  • Late cancels and no-shows will be charged a $15 cancellation fee
  • No entry to the workout area or washroom when a class is in session
  • No dirty or outdoor shoes. Upon arrival all shoes must be changed
  • Make your trainer aware of any previous injury or health condition
  • No bags, personal items or clothes allowed on the workout floor
  • Do not stretch against or lean objects against walls or equipment
  • No excessive chatting in class and be respectful to staff
  • Equipment cleaned and returned exactly as found
  • Not be held responsible for lost belongings. Check lost and found

Urban Fitness Clubs reserve the right to cancel any membership without cause. Urban Fitness Clubs also reserve the right to terminate a membership if there is a breach of rules of contract or any serious misconduct. All purchases are non-refundable with the exception of an injury accompanied with a doctors note excusing you from classes.