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Membership Cancellation Policy

MONTHLY STANDARD & UNLIMITED MEMBERSHIP CANCELLATION

You may cancel your membership after one year with written request, 30 days prior to your membership expiry date

If there is a medical reason, your request must be accompanied by a doctor’s note, 1) to cancel the contract, there will be a $30 cancellation fee; 2) to put monthly charge on hold: we can hold your membership for up to 6 months without charge

To cancel your contract for any reason not stated above, there will be a penalty of the following amount, whichever is higher:

A minimum $100 penalty charge for 1 year contract; $30 cancellation fee applies

OR

50% of your current monthly fee x the number of remaining month left on your contract; $30 cancellation fee applies

Urban Fitness Clubs reserve the right to cancel any membership without cause, in which event you will be entitled to a refund only of unused prepaid instalments. Urban Fitness Clubs also reserve the right to terminate a membership if there is a breach of rules of contract or any serious misconduct

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* new member passes only available to new members